Aim of the publication?
The Spontaneous Volunteer Management Resource Kit was developed in support of a project, overseen by the Australian Red Cross and funded by the former Department of Families, Housing, Community Services and Indigenous Affairs, to develop a framework for managing spontaneous volunteers in an emergency.
Who is it for?
The kit offers a range of resources to help support jurisdictions, municipalities and organisations to manage potential spontaneous volunteers during emergencies.
What does it cover?
The resource kit includes a framework and supporting materials that aim to help better manage spontaneous volunteers in an emergency, regardless of whether they are used. The resource kit includes:
- project report
- draft framework
- draft communication strategy
- draft implementation plan, and
- research report into the motivations and expectations of spontaneous volunteers.