Commonwealth Financial Counselling (CFC) Directory

Access to financial counselling services is available through the national telephone financial counselling
helpline on 1800 007 007.

The Find a Financial Counsellor map is available on the MoneySmart website.

This Directory lists organisations funded by the Australian Government to provide CFC financial counselling services.

The Australian Government also funds the following organisations to provide resource support to CFC services/CFC financial counsellors - Wesley Counselling Support Services (national), Macarthur Legal Centre Inc (NSW), Redfern Legal Centre Ltd (NSW), UnitingCare Wesley Adelaide Inc (SA) and Financial Counsellors' Association of Western Australia (Inc) (incorporating the Financial Counsellors Resource Project of Western Australia Inc).

Australian Capital Territory

Care Inc

  • ACT (telephone financial counselling)
    Ph: 1800 007 007
  • CANBERRA CITY
    Ph: (02) 6257 1788

The Salvation Army

  • DICKSON
  • TUGGERANONG
    Ph: (02) 6247 3635; (02) 6247 1340

New South Wales

Anglicare North Coast

  • BELLINGEN
  • GRAFTON
  • COFFS HARBOUR
  • MACLEAN
  • NAMBUCCA HEADS
    Ph: (02) 6643 4844

Anglicare Sydney

  • DARLINGHURST
    Ph: (02) 8362 3711
  • LIVERPOOL
    Ph: (02) 9821 1014
  • MT DRUITT
    Ph: (02) 9832 2300
  • WATERLOO
    Ph: (02) 8362 3700

Bridging the Gap Sydney West Inc

  • ST MARYS
    Ph: (02) 9673 1211

CatholicCare (www.catholiccare.org)

  • LIVERPOOL
    Ph: (02) 9612 3444

Centacare Wilcannia-Forbes

  • BROKEN HILL
    Ph: (08) 8087 3477
  • DUBBO
    Ph: (02) 6883 4600
  • NARROMINE
    Ph: (02) 6889 4932
  • ORANGE
    Ph: (02) 6393 1900

Christian Community Aid Service Inc

  • WEST RYDE
    Ph: (02) 9858 1377

Consumer Credit Legal Centre (NSW) Inc (www.cclcnsw.org.au)

  • NSW (telephone financial counselling)
    Ph: 1800 007 007

Forster Neighbourhood Centre Inc (www.fnc.org.au)

  • FORSTER
    Ph: (02) 6555 4351

Granville Multicultural Community Centre Inc (www.gmcc.org.au)

  • GRANVILLE
    Ph: (02) 9637 7600

Illawarra Legal Centre Inc

  • WARRAWONG
    Ph: (02) 4276 1939

Kempsey Neighbourhood Centre Inc

  • KEMPSEY
    Ph: (02) 6562 8300

Lifeline Macarthur

  • SMEATON GRANGE
    Ph: (02) 4645 7247

Lifeline Newcastle & Hunter

  • TIGHES HILL
  • BELMONT/ CESSNOCK/ CHARLESTOWN/ MAITLAND/ MORRISET/ SINGLETON/ SOLDIERS POINT/ TORONTO/ WINDALE
    Ph: (02) 4940 2000

Lismore and District Financial Counselling Service Inc

  • BALLINA
  • BYRON BAY
  • CASINO
  • LISMORE
  • MULLUMBIMBY
  • TWEED HEADS SOUTH
    Ph: (02) 6622 2171

Mission Australia

  • BEGA
    Ph: (02) 6492 0812
  • HARRIS PARK [Sydney]
    Ph: (02) 9635 8337<
  • WOLLONGONG
    Ph: (02) 4229 4711

NorWest Lincs

  • PENRITH
    Ph: (02) 4731 6162
  • CHATSWOOD
  • HAWKESBURY
    Ph: (02) 9884 8711

Parramatta Mission

  • FAIRFIELD
  • PARRAMATTA
  • PENRITH
    Ph: (02) 9891 6212

Samaritans Foundation

  • CESSNOCK
  • WARABROOK [Newcastle]
    Ph: (02) 4960 7100

Southern Youth and Family Services Association Inc

  • ALBION PARK RAIL
  • NOWRA
  • WOLLONGONG
    Ph: (02) 4228 1946

The Salvation Army

  • ARMIDALE
  • TAMWORTH
    Ph: (02) 6771 1632
  • GUNNEDAH
    Ph: (02) 6742 6380
  • MOREE
    Ph: (02) 6752 1687

Upper Murray Family Care Inc

  • ALBURY
  • DENILIQUIN
  • FINLEY
    Ph: (02) 6055 8000
    Ph: (03) 5720 0000

Wagga Wagga Family Support Service Inc (www.waggafamilysupport.org.au)

  • WAGGA WAGGA
    Ph: (02) 6921 7675

Wesley Counselling Support Services

  • KINGSWOOD
    Ph: (02) 4725 9288
  • SUTHERLAND
    Ph: (02) 9951 5544

Western NSW Community Legal Centre Inc (www.wnswclc.org.au)

  • DUBBO
    Ph: (02) 6884 8344

Wyong Neighbourhood Centre Inc

  • WYONG
    Ph: (02) 4353 1750

Further information on finding a financial counsellor in New South Wales (including organisations funded by the NSW Government) is available on the Financial Counsellors' Association of NSW website.

Northern Territory

Anglicare NT

  • DARWIN
    Ph: (08) 8985 0000
  • KATHERINE
    Ph: (08) 8972 1571
  • NHULUNBUY
    Ph: (08) 8987 3022

Australian Red Cross Society

  • CENTRAL AUSTRALIA (Remote Indigenous Communities)
    Ph: (08) 8952 1399
  • DARWIN
    Ph: (08) 8924 3946

CatholicCare NT

  • Barkly Region

Lutheran Community Care

  • ALICE SPRINGS
    Ph: (08) 8953 5160

Somerville Community Services Inc

  • NT (telephone financial counselling)
    Ph: 1800 007 007
  • CASUARINA
    Ph: 08 8920 4100
  • KATHERINE
    Ph: (08) 8972 5100
  • PALMERSTON
    Ph: (08) 8931 6200
  • WAGAMAN
    Ph: (08) 8920 4100

Tangentyere Council Inc

  • ALICE SPRINGS
    Ph: (08) 8951 4257

The Salvation Army

  • DARWIN
    Ph: (08) 8981 5994

Queensland

CQ Financial Counselling Association Inc

  • ROCKHAMPTON
  • ALPHA/ BARCALDINE/ BLACKALL/ BLACKWATER/ EMERALD/ JERICHO/ LONGREACH
  • GLADSTONE
    Ph: (07) 4922 5924; 1800 238 085

George Street Neighbourhood Centre Association Inc

  • MACKAY
    Ph: (07) 4957 2626

Indigenous Consumer Assistance Network Ltd

  • CAIRNS
    Ph: 1300 369 878
  • THURSDAY ISLAND
    Ph: (07) 4069 1663

Lifeline Darling Downs and South West Queensland Ltd

  • ROMA
    Ph: (07) 4662 4067

Palm Beach Neighbourhood Centre Inc

  • COOLANGATTA
  • OXENFORD
  • PALM BEACH
    Ph: (07) 5598 1505

Prisoners' Legal Service Inc

  • QLD Service for Prisoners and their Families
    Ph: 1800 813 940

Regional Housing Limited

  • BUNDABERG
  • HERVEY BAY
    Ph: (07) 4153 1239

The Salvation Army

  • BRISBANE
    Ph: (07) 3222 6666
  • CABOOLTURE
    Ph: (07) 5495 4627
  • CALOUNDRA
    Ph: (07) 5413 3800
  • TOWNSVILLE
    Ph: (07) 4755 4716
  • WOODRIDGE [Brisbane]
    Ph: (07) 3209 3831

Townsville Community Legal Service Inc

  • TOWNSVILLE
    Ph: (07) 4721 5511

UnitingCare Community (formerly Lifeline Community Care Queensland)

  • QLD (telephone financial counselling)
    Ph: 1800 007 007
  • BUNDABERG
    Ph: (07) 4153 8400
  • CABOOLTURE
    Ph: (07) 5495 1700
  • CAIRNS
    Ph: (07) 4050 4955
  • HERVEY BAY
    Ph: (07) 4191 3100
  • IPSWICH/WEST MORETON
    Ph: (07) 3816 9600
  • KINGAROY
    Ph: (07) 4160 4600
  • LOGAN CENTRAL
    Ph: (07) 3442 1550
  • MAROOCHYDORE
    Ph: (07) 5443 5366
  • MT ISA
    Ph: (07) 4775 9100
  • TOOWOOMBA/DARLING DOWNS
    Ph: (07) 4632 2615

Youth and Family Service (Logan City) Inc (www.yfs.org.au)

  • SLACKS CREEK
    Ph: (07) 3826 1500

South Australia

Anglicare SA Inc

  • ADELAIDE CITY
    Ph: (08) 8305 9388

Centacare Catholic Family Services, Diocese of Port Pirie

  • CEDUNA
    Ph: (08) 8625 3810
  • PORT LINCOLN
    Ph: (08) 8683 0733
  • WHYALLA STUART
    Ph: (08) 8645 8233
  • WUDINNA
    Ph: (08) 8680 2511

Coober Pedy Multicultural Community Forum Inc

  • COOBER PEDY
    Ph: (08) 8672 3519

Lifeline South East South Australia Inc

  • MOUNT GAMBIER
    Ph: (08) 8723 2299

Lutheran Community Care

  • ANGASTON
  • NURIOOTPA
  • SWAN REACH
    Ph: (08) 8562 2688

Northern Community Legal Service Inc

  • MODBURY NORTH
  • PAYNEHAM
  • SALISBURY
    Ph: (08) 8281 6911

The Salvation Army

  • SA (telephone financial counselling)
    Ph: 1800 007 007
  • BERRI
    Ph: (08) 8582 3182

UnitingCare Wesley Adelaide Inc

  • ADELAIDE CITY
    Ph: (08) 8202 5180
  • CHRISTIES BEACH
  • WARRADALE
    Ph: (08) 8202 5010

UnitingCare Wesley Bowden Inc

  • BOWDEN
  • ELIZABETH
  • FINDON
  • MUNNO PARA
  • PARA HILLS
    Ph: (08) 8245 7100
  • GLANDORE
    Ph: (08) 8371 1139
  • HILTON
    Ph: (08) 8416 6228
  • THEBARTON
    Ph: (08) 8352 5811

UnitingCare Wesley Country SA Inc

  • PORT AUGUSTA
  • PORT PIRIE
    Ph: (08) 8633 8600

Tasmania

Anglicare Tasmania Inc

  • Tasmania
    Ph: 1800 007 007 (telephone financial counselling)
    Ph: 1800 243 232

The Salvation Army

  • HOBART
    Ph: (03) 6270 0305
  • NORTH WEST/WEST COAST
    Ph: 0418 412 947

Victoria

Anglicare Victoria

  • LILYDALE
    Ph: (03) 9735 4188

Bass Coast Regional Health

  • WONTHAGGI
    Ph: (03) 5671 3278

Bendigo Community Health Services Ltd

  • KANGAROO FLAT
    Ph: (03) 5430 0500

Bendigo Family and Financial Services Inc

  • BENDIGO
    Ph: (03) 5441 5277

Berry Street Victoria Inc

  • EAGLEMONT
    Ph: (03) 9450 4700
  • SALE/BAIRNSDALE
    Ph: 0488 988 032

Broadmeadows UnitingCare

  • BROADMEADOWS
    Ph: (03) 9351 3600

Casey Cardinia Community Legal Service Inc

  • DANDENONG
    Ph: (03) 9793 1993

Casey North Community Information and Support Service Inc

  • FOUNTAIN GATE
    Ph: (03) 9705 6699

Diversitat

  • GEELONG WEST
    Ph: (03) 5221 6044

Djerriwarrh Health Services

  • CAROLINE SPRINGS
  • MELTON
    Ph: (03) 8746 1100

FMC Relationship Services

  • BROADMEADOWS
    Ph: (03) 9355 4700
  • MOORABBIN
    Ph: (03) 9556 5333
  • NARRE WARREN
    Ph: (03) 9705 6277
  • TRARALGON
    Ph: (03) 5176 0211

Footscray Community Legal Centre Inc (www.communitylaw.org.au/clc_footscray)

  • FOOTSCRAY
    Ph: (03) 9689 8444

Kildonan UnitingCare

  • CRAIGIEBURN
  • EPPING
  • KINGLAKE
  • LALOR
  • WHITTLESEA
    Ph: (03) 8401 0100

Mallee Family Care Inc

  • DARETON
  • MILDURA
  • ROBINVALE
    Ph: (03) 5023 5966

Odyssey House Victoria (www.odyssey.org.au)

  • RICHMOND
    Ph: (03) 9420 6755

Rumbalara Aboriginal Cooperative Inc

  • MOOROOPNA
    Ph: (03) 5825 5240

Springvale Community Aid and Advice Bureau Inc

  • NOBLE PARK
  • SPRINGVALE
    Ph: (03) 9546 5255

St Luke's Anglicare

  • BENDIGO
  • COHUNA
  • ECHUCA
  • KERANG
  • KYABRAM
  • NJERNDA
    Ph: 1800 244 323

The Salvation Army

  • DOVETON
    Ph: (03) 9793 3933
  • GEELONG
    Ph: (03) 5223 2434

UnitingCare Sunshine Mission

  • SUNSHINE
    Ph: (03) 9311 5900

UnitingCare Wodonga

  • WODONGA
    Ph: (02) 6024 2108

Western Australia

AccordWest

  • BUNBURY
  • BUSSELTON
  • DONNYBROOK
  • HARVEY
    Ph: (08) 9791 3213

BlueSky Community Group Inc

  • SWAN
  • BAYSWATER
  • BASSENDEAN
    Ph: (08) 9376 9999

Broome C.I.R.C.L.E. Inc

  • BROOME
  • DAMPIER PENINSULA
    Ph: (08) 9193 6425

City of Wanneroo

  • ALEXANDER HEIGHTS
  • GIRRAWHEEN
  • MERRIWA
  • WANNEROO
    Ph: (08) 9405 5600

Communicare Inc

  • CANNINGTON
    Ph: (08) 9251 5777
  • ROCKINGHAM
    Ph: (08) 9592 4405

Financial Counsellors' Association of Western Australia (Inc) (incorporating the Financial Counsellors Resource Project of Western Australia Inc)

  • WA (telephone financial counselling)
    Ph: 1800 007 007

Frontier Services

  • CUE
  • MEEKATHARRA
  • MOUNT MAGNET
  • SANDSTONE
  • WILUNA
  • YALGOO
    Ph: (08) 9980 1901/ 0438 923 830

Jacaranda Community Centre Inc

  • BELMONT
    Ph: (08) 9477 4346

Jungarni-Jutiya Alcohol Action Council Aboriginal Corporation of Halls Creek

  • HALLS CREEK - EAST KIMBERLEY
    Ph: (08) 9168 6168

Kimberley Community Legal Services Inc

  • Wyndham-East Kimberley
    Ph: 1800 686 020; (08) 916 93100

Midland Information, Debt & Legal Advocacy Service Inc

  • CITY OF SWAN
  • SHIRE OF MUNDARING
    Ph: (08) 9250 2123

Ngunga Group Women's Aboriginal Corporation

  • DERBY
    Ph: (08) 9193 1455

St Vincent de Paul Society (WA) Inc

  • MANDURAH
    Ph: (08) 9581 3167

Sussex Street Community Law Service Inc

  • EAST VICTORIA PARK
    Ph: (08) 6253 9500

The Salvation Army

  • PERTH
    Ph: (08) 9260 9599
  • ROCKINGHAM
    Ph: (08) 9591 1004

The Spiers Centre Inc

  • HEATHRIDGE
    Ph: (08) 9401 2699

UnitingCare West

  • EAST PERTH
    Ph: (08) 9220 1288
  • FREMANTLE
    Ph: (08) 9335 9716

Further information on finding a financial counsellor in Western Australia (including organisations funded by the WA Government) is available on the Financial Counsellors' Association of WA website

Content Updated: 21 March 2013