Home Care Packages Program Guidelines - July 2014

These Guidelines provide policy guidance to support the delivery and management of the Home Care Packages Program, including the policy context for the Government’s aged care reforms.

The Home Care Packages Program commenced on 1 August 2013, replacing the former packaged care programs – Community Aged Care Packages (CACPs), Extended Aged Care at Home (EACH) packages and Extended Aged Care at Home Dementia (EACHD) packages.

The Guidelines refer to elements of the legislative framework, but are not intended to be a source of legal advice for providers, consumers or other stakeholders. The revised Guidelines takes into account the legislative changes that commenced on 1 July 2014.

Most of the information in these Guidelines is relevant to all types of packages, whether delivered on a Consumer Directed Care (CDC) basis or not. In some cases, the Guidelines relate specifically to the packages delivered on a CDC basis, for example, the individualised budget described in Part D.

The Guidelines are primarily for use by home care providers, although they have been written with a broader audience in mind. The Guidelines will be complemented by other resources, including frequently asked questions and information resources for consumers.

The development of the Guidelines was informed by advice from the National Aged Care Alliance, and feedback received from peak groups, organisations and individuals during consultations on the draft Guidelines in May 2014.

Last updated: