Frequently Asked Questions

New DSS Grant Programmes

Question No# Questions and Answers
Question No# Questions and Answers
1

What are the changes to DSS grants?

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2

What are the new programmes?

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3

Families and Children questions

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3.1

Intensive Family Support Services questions

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4

I have read through the tender documents for funding from 1 January 2015 but cannot find any mention of the activities we provide. Does this mean I am not able to apply for funding to continue the services my organisation is already delivering?

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Recent Grant Funding Rounds (closed 24 July 2014)

Question No# Questions and Answers
Question No# Questions and Answers
1

Can I check the status of my application?

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2

When will I hear the outcome of my application?

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3

Can I make changes to or update my application?

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4

My organisation’s contact details have changed, who should I contact?

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5

Can I submit a late application?

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6

Are any Activities still open for funding?

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7

How will you let me know whether we are successful or not?

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8

Can I withdraw my application?

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9

Will there be further funding rounds?

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10

One of our consortium members has dropped out, what do we do?

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11

Will you contact me if there are problems/questions about our application?

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12

Some details of my application have changed, who should I contact?

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13

When will funding be available for the grants applied for in the 19 June to 24 July 2014 funding rounds?

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14

How long will the assessment/selection process take?

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15

Who is undertaking the assessment/selection process? Will all applications be assessed in Canberra or in the States/Territories?

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16

I didn’t get my application in by the closing date, how do I submit a late application?

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17

I was unable to submit my application on time and need to email the Department to be considered under the Department’s late application process. What should I include in the email?

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Applications and Selections Processes

Question No# Questions and Answers
Question No# Questions and Answers
1

How do I apply for a grant?

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2

When can I apply for funding?

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3

When do I need to register?

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4

What do I do if I have lost my registration number?

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5

Who do I contact if I’m having trouble using or submitting the Registration Form?

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6

I have received an email from the Department with an existing registration number. Do I still need to complete a registration form?

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7

How do I use an existing registration number?

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8

Does the use of an existing registration number give these organisations a competitive advantage if they choose to apply for grant funding?

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9

Why do I need to do separate application forms when the selection criteria are the same?

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10

Should I apply for funding this year if my grant continues into 2015/16?

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11

Can I apply for funding as a consortia or subcontractor in the funding rounds?

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12

How do service providers identify appropriate collaboration for competitive tendering? Will DSS help identify potential collaborators for service providers?

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13

Will you be looking for evidence of collaboration in applications for funding rounds?

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14

Are there geographical limits to applying for funding? For example, when an organisation applies for funding, do they have to deliver that service for a region, town or suburb?

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15

When will organisations hear back about whether they are successful or unsuccessful for the funding rounds that were held 19 June to 24 July 2014?

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16

I have received an email from a business that has offered to assist in the development and submission of my grant application. Is this from the Department, or from an external firm associated with the Department?

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17

When you are assessing the application for funding, if there is a refusal of the application, would you refuse the entire application or is there room for partial refusal and partial acceptance?

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18

Can someone from the Department help me with my application?

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19

Who should I use as a reference?

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20

Why has the Department asked for financial viability information in the Application Form?

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21

How do I add attachments to my application?

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22

What type of attachments can I add to my application?

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23

How many attachments am I allowed to add to my application?

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24

Who do I contact if I’m having trouble using or submitting the Application Form?

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25

Can the Department clarify how it will ensure that all organisations are aware of all the updates to ensure a fair process is followed?

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26

If organisations are not notified of updates through the required email alert system established by DSS, will the Department penalise these organisations?

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27

The Application Form specifies a word limit for each selection criteria, and the Programme Guidelines state text beyond the word limits will not be considered as a part of the assessment process.” Do we have to meet both the word limit as well as the characters limit and with regard to the latter is it characters with or without spaces?

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28

Where do I find information on Statistical Local Areas (SLAs) and what they mean?

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29

When will new funding rounds be open in the future? Will DSS have another grant funding round this year?

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30

Examples provided in the Funding Round Summary documentation and the Fact Sheet called ‘A new way of working: grant funding in DSS What Makes a Good Grant Application’ about how to address selection criteria offer different advice. Please clarify if responses are meant to cover areas suggested in both documents or if applicants should focus on the information given in the specific program funding information?

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31

I haven’t been invited to apply for funding under a direct selection process, can I apply?

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32

Can I apply for an extension to a funding round closing date?

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33

Due to the size restriction on the Registration Form attachments, I’m having trouble attaching the documents I need to. Can you provide some tips on how I might reduce the size of my attachments?

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34

Can the department advise if I am eligible to apply for any of the funding rounds currently open?

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35

Can an organisation who operates under the auspices of another organisation apply for a grant under an open selection process?

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36

Is the applicant able to provide two most recent sets of year-end audited financial statements in response to Question 3 of the Registration Form?

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37

Can you please explain how organisations that submit national tenders will be assessed alongside those that just apply for a state or area? Will they be assessed by the state they submitted in or is a copy of the tender sent to each relevant state?

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38

Does each member in a consortium need to meet the eligibility requirements or is it sufficient that the lead agency meets the eligibility requirements?

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39

I am unsure how to proceed with the request for a legal agreement governing a grant that does not yet exist. We will be applying in partnership with another organisation with which we have an existing memorandum of understanding. I am concerned that our exiting memorandum of understanding will not be sufficient. Can you please advise if this is in fact the case and if a new agreement would have to specify a split of funds? I don’t know how we would do this given that even if successful, the full amount requested may not be granted.

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40

Could you please advise what is meant when DSS states that they will not accept changes to consortium arrangements that represent a material change? For example, would addition or removal of consortium members be considered as a material change? Also if we use our existing memorandum of understanding with our partner organisation (which is an over-arching agreement that does not specifically relate to our application) I am concerned that we may run into problems if DSS considers the lack of detail about the particular application to be a material change.

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41

Some application forms ask for income to be entered for 2018 – 2019, however, the Funding Round Summary states funding is only available to 2017-2018. What do I enter in the income field for 2018-2019?

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42

How should SACS supplementation be treated at ‘Part 5 Funding for the Activity’? Should it be included in the budget at all? That is, will the Department add SACS funding on top of the base activity funding in the offer of funding? Should it be calculated by the applicant and included as a separate line item? Should it be calculated by the applicant as part of labour costs and included in the labour cost line item?

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43

Why is the template for submitting applications limited to plain text formatting?

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Information Sessions

Question No# Questions and Answers
Question No# Questions and Answers
1

What were the Information Sessions?

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2

Questions and Answers from Information Sessions

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General

Question No# Questions and Answers
Question No# Questions and Answers
1

How does the 2014-15 Budget Administered Programmes Indexation Pause impact on my funding?

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2

Will the Volunteer Grants Programme be continued this year?

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3

Does everyone get a longer term agreement following a selection process?

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4

What is the definition of a high risk grant?

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5

What are the locations for the Stronger Relationship Trial?

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6

Could the Department please provide a definition for the term “stakeholder” that is used in the criteria responses. In this instance, does “stakeholder” refer to partner organisations in the local community who will be engaged to deliver the service only? Or does the use of the word “stakeholder” include service partners, government and non-government, and/or clients?

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Programme Reporting

Question No# Questions and Answers
Question No# Questions and Answers
1

In relation to programme reporting, who is the ‘client’? For example, my organisation receives funding, but we use this to then fund state and territory associations to support local community groups to delivery support to the target group.

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2

The ‘Using SCORE to report outcomes’ Fact Sheet is referred to several times within ‘the Partnership Approach’ documentation section of the website. Where is this Fact Sheet located?

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3

In regards to the mandatory data items needed, what level of information will be required for CALD status and Disability status? Will it be a yes or no/basic level or a more specific level?

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