Family Relationship Advice Line - Information and Advice Component (Applications Closed)

How much?

$7 million has been allocated for the period 1 July 2012 to 30 June 2014. 

Apply when?

from 7/01/2012  to 1/03/2012 

Who to contact?

  Ph:   Email family.support.program@dss.gov.au

Short Description: Family Relationship Advice Line - Info and Advice Component


The Advice Line provides assistance to families at all stages in their lives, which includes identifying callers’ needs, assessing risk, developing strategies to address identified needs, providing information and referrals, and facilitating caller access to appropriate services.

Family Support Program Documentation

Completed applications must be received by 2.00pm on Thursday 1 March 2012 (AEDT) at:
Electronically sent to family.support.program@dss.gov.au; or

Hard copy delivered to:
Family Support Program – Family Relationship Advice Line
Tender Box
Department of Families, Housing, Community Services and Indigenous Affairs
Module B Reception
Tuggeranong Office Park
Athllon Drive
Tuggeranong ACT 2900

Questions and Answers

A questions and answers facility will be available on the FaHCSIA website. Answers to questions received during the Application Period will be posted by 5.00pm AEDT every Thursday. Questions must be received by 5.00pm AEDT each Tuesday for posting the following Thursday. The questions will not be attributed to the organisation/s seeking information.

Questions will not be taken or responded to after Tuesday 21 February 2012.

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