Information on benefits and payments managed by the Department can be read in the following areas of this website:
The following are a range of benefits and payments that can apply to a wide range of people at different points in their lives.
General benefits and payments available
Household Assistance Package
The Household Assistance Package forms part of this announcement and will help low and middle income households take action on climate change without unduly bearing any costs
Crisis Payment helps if you are in severe financial hardship because you have been forced to leave your home and find a new home because of an extreme event like domestic violence or your house burning down
Special Benefit helps if you are in severe financial need due to circumstances outside your control. Special Benefit is a discretionary payment, only paid in special circumstances, decided by the Secretary of the Department
Bereavement payment helps make it easier for you to adjust to changed financial circumstances after the death of someone you know, or cared for, if you are in receipt of an eligible pension, benefit or allowance
Pensioner Education Supplement
The Pensioner Education Supplement (PES) helps pensioners undertake full-time or part-time study
Concessions and allowances
Concession and health cards
The Australian Government’s main purpose in issuing concession cards is to provide access to Pharmaceutical Benefits Scheme prescription items, and certain Medicare services, at a cheaper rate
Utilities Allowance is a supplementary allowance to help certain income support recipients with utilities bills, such as electricity and gas
Pharmaceutical Allowance helps pensioners buy prescription medicines available through the Pharmaceutical Benefits Scheme
Telephone allowance is to assist with the cost of maintaining a home telephone service.
Information on the bereavement allowance which provides short term financial assistance for recently widowed persons
Remote area allowance
Information on remote area allowance, available to social security customers who live in remote areas
Financial Information Service
Independent, free and confidential education and information service available to everyone in the community. Available by phone, appointment and through seminars.