Centrelink access sites - continuation of funding 


Portfolio: Human Services


Why is this important?


  • Centrelink agents help to improve services to Indigenous customers and communities in rural and remote Australia.
  • Since 2003, the 50 agent sites have provided around 56,000 customer interactions, and facilitated around 120,000 telephone calls related to government services per year.

Who will benefit?


  • The measure will benefit families and individuals in need of Centrelink assistance, particularly Indigenous communities and individuals in rural and remote communities.
  • Many of the agent sites are the only Australian Government service located in these remote communities.

What funding is the Government committing to the initiative?


  • The Government will provide $12.5 million over four years.

What have we done in the past?


  • In the 2003 Budget the Federal Government provided four year funding for an extra 50 agent sites.

When will the initiative conclude?


  • This measure is ongoing.

Content Updated: 23 May 2012